Resume - application to teach English

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Joined: Tue Aug 11, 2020 3:20 pm

Resume - application to teach English

Post by Joseph »


My name is Joseph, Here is my resume/cv

Joseph Balme

Work Experience

cash handling
customer service
marketing and advertising
book keeping
order taking
stock control
dealing with customers
manual cleaning work
business management

Assistant warehouse manager at furniture and electrics store

British Heart Foundation, Huddersfield
August 2015 to September 2016
of British heart foundation checking in and out vehicles pricing and checking items and shop floor work
and delivery's
• Assistant Warehouse Manager (Temp)
• Pricing donated collected items for the shop floor
• Pack crates for distribution
• Vehicle loading and checking

Creative Support 2013-2015
I provided Personal care and support work in residential homes taking care of 3 severely disabled
adults with learning difficulties:
• Healthcare- residential home severely disabled and elderly
• Driving the patients to appointments when necessary
• Providing Personal care such as feeding and cleaning and washing
• Planning activity sessions and days out to continue good quality care life.
Comprehensive Customer service

Ryan Direct Group
September 2015 to August 2016
- Sept 2015- August 2016
I worked as an insurance claims handler dealing with both policy and claims, registering new claims
and ongoing claims management. This was not a call centre role; this was more management of
administration. My role was to provide:
• Insurance claims handler
• Comprehensive Customer service
• Fully FNOL systems trained
• Fully DGOS system trained
• Clear understanding of DPA handling sensitive information
• Making insurance claim payments via BACS

Support Worker/Carer
Creative Support - Halifax
August 2013 to October 2015
i provided personal care and support work in a residential home taking care of 3 severely disabled
adults with learning difficulties
driving patients to appointments and activities
personal care and feeding, cleaning and washing
planning activities and days out
cash handling
report making

Session Co Coordinator
Lifeline Calderdale, Halifax
2011 to 2013
2011 - 2013
A charity based service on Drug and alcohol addiction misuse for rehabilitation criminals. Within this
role I was able to develop my skills further as I trained in Boxing and Art which enabled me to provide
more support to the rehabilitation service.
• Session Co Coordinator/Support Worker/Housing Officer
• Support worked experience working with vulnerable adults and learning difficulties
• Activity session coordinator
• Administration - made paper files of new clients as no electronic available due to funding
• Stakeholder engagement with West Yorkshire Police.
• Achieved further funding for the Boxing Club in Halifax to continue the service.
• Addiction support and therapy
Telesales and b2b trading

Mature and Chilled Wine, Leeds
2011 to 2011
• Telesales
• Business to business trading

E-ON Energy
2009 to 2011
Door to door energy sales and advice
• Door to door sales
• Sales and cash handling skills as well as leadership on occasion and working to targets
• Telesales and face to face sales experience gained as well as working to targets
Customer Service Advisor (Full-time)
Angel Springs, Elland
2007 to 2009
2007 - 2009
Office water cooler sales and delivery helping load and unload vehicles with water bottles and coolers
both plumbed in and free standing
• Distribution Office, Vehicle Checker and Distribution Analysis.
• Distribution analysis
• Prepared warehouse picking and packing lists as well as packing
• Fork Lift Truck trained
• Health and Safety Awareness such as personal protection equipment for specific types of
• Physically fit and capable to manoeuvre up to 2 tonnes per day

Soldier, Trooper, Tank Driver and Maintenance, Gunner
The British Army - Munster, DE
2001 to 2006
• Duties include driving and maintaining challenger 2 main battle tank, aswell as gunning and general
soldier duties and guard duties
• Leadership skills gained working closely with drivers checking in and out vehicles and drivers.
open university in Challenging ideas in mental health
open university - Halifax
August 2019 to December 2019
social work skills in practice
open university - Halifax
March 2019 to October 2019
confidentiality and boundaries and support worker in support working
lifeline calderdale - Halifax
July 2011 to September 2012
Certificate of Higher Education in math and i.t
Learn direct - Halifax
July 2009 to November 2009
Certificate of Higher Education in Customer service
NVHalifaxQ 2
July 2008 to August 2009
key skills math and engineering maintenance in nvq 2 and key skills
British Army College - Harrogate
January 2001 to November 2002
The Army Foundation College Harrogate
2001 to 2002
G.C.S.E. in Maths, English
The Brooksbank School
1996 to 2001

Certifications and Licenses

Additional Information
Skills and achievements
• Worked with mental health and learning difficulties
• Personal care experience
• Ex military
• First aid trained
• Moving and handling trained
• Support/care worker trained with experience
• Self employed cleaner experience.
• Part Qualified Engineer
• Leadership experience
• Team Player
• Ability to work under pressure
• Flexible to business needs
• Results driven
• Book keeping
• Stock taking
• Industrial cleaning
Key Skills 2 - Application of number, Communication skills, working with others

N.V.Q 2 - I.T
The British Army - Foundation Modern Apprenticeship 2002 -2003
N.V.Q 2 - engineering maintenance.
Learn Direct
Btec in Maths and I.T
Trinity Art College
Art teacher in training for Art award Bronze, silver and gold delivery.
Lifeline Calderdale (support worker)
• Confidentiality and boundaries trained,
• Social Media trained and support worker trained

Times available to work - 6pm to 11:30pm UK time Monday to Saturday
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